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Noticeboard

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurse, please telephone or use the link at the bottom of this page to cancel your appointment.

In September the total number of people who did not attend their appointment was 66 this equates to 14.5 hours of time wasted. Not attending cost NHS £160 approx. Please call the surgery on  0208 743 1511 to cancel or rearrange

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Test Results

Please call between 12 noon and 1.00pm only to enquire about your test results as our reception staff will have more time to deal with your request between these times and a GP is available to speak to if necessary.

Appointments

You are able to Book, Change Or Cancel an appointment/s using our telephone booking system and also by using the link below, you must obtain a login and password from reception before you can use the online service. A copy of photo ID is required.

We have a new text messaging service which reminds you of your appointments, at the moment you are unable to reply.

Please contact reception on 0208 743 1511 if you have any queries.

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In the afternoons advance appointments can be booked between 14:00-17:00

Same day appointment slots are available for those who have an urgent problem which cannot wait between 9am-9:30,3pm-3.30  and 4.30-5pm. For an emergency appointment please ring the surgery and speak to a Receptionist who will triage you beforehand. We also offer telephone appointments. 

Please note that one appointment is for one person only and for one problem only, for more than one problem please book a double appointment with reception. When booking an ante-natal or post-natal appointment you will need a double appointment which can only be booked through reception and in advance NOT on the same day.If you require an interpreter always book a double appointment giving at least 2 days notice.

Nurse Thembi is available by appointment only on Monday-Tuesday 9-6pm & Wednesday-Friday 9am-4pm       NOT IN ON THURSDAY

 Missed appointments will be recorded and anyone failing to attend for 3 appointments may be removed from the list of patients. Advanced cancellations are not counted as a missed appointment.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website