This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurse, please telephone or use the link at the bottom of this page to cancel your appointment.

In September the total number of people who did not attend their appointment was 66 this equates to 14.5 hours of time wasted. Not attending cost NHS £160 approx. Please call the surgery on  0208 743 1511 to cancel or rearrange

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Test Results

Please call between 12 noon and 1.00pm only to enquire about your test results as our reception staff will have more time to deal with your request between these times and a GP is available to speak to if necessary.

What is a patient Participation?

Explanation:
The aim of the group is for a selection of patients and practice staff to meet voluntarily at regular intervals to decide ways of making a positive contribution to the services and facilities offered by the practice.
The group is not a forum to discuss the medical needs or concerns of individuals.
The group is also a place where policies could be explained or where general NHS funding issues could be clarified.

Objectives:

  • To develop a communication between patients and the practice.
  • To explore new service requirements.
  • To make the practice better for you and others.

Purpose of the Patient Participation Group:

  • To give staff and patients the opportunity to discuss topics of mutual interest in their practice.
  • To provide the means for patients to make positive suggestions to the practice about healthcare.
  • To encourage health education activities within the practice.
  • To develop self help projects to meet the needs of fellow patients.
  • To act as a representative group that can be called upon to influence the local provision of Health and Social Care.

No special skills are required – just some time and an interest in fellow patients. 
 
How Can You Help? 
By joining our group - this can be in person or by email.

Voluntary Activities - Prescription Service for the housebound, interpreting service for patients, establishing a Carers’ Group or establishing local translators.

Information - communications between patients and surgery staff, contributions to the information to update on website.

Representation for Local Healthcare - acting as a representative group that can be called upon to influence the local provision of health and social care.

Health Promotion – healthy walks, cycle training.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website