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News Update

IT system changes in response to new data privacy laws will change the way that patient records can be shared between different GP practices. 

 If you are a person who has not permitted the sharing of your patient record with other GP practices, this will prevent you from accessing week day evening and weekend appointments that are held at our Weekend Plus Hubs. SMS messages have been sent to these individuals. If you have received the text message, please reply ‘Y’ to opt in to sharing your records.

If you have not received the text message and would like to share your record, please contact the surgery, our reception team will be able to take your consent.

For further information please visit:,-publications-policies/news/2018/04/data-protection-laws-are-changing.aspx

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurse, please telephone or use the link at the bottom of this page to cancel your appointment.

In September the total number of people who did not attend their appointment was 66 this equates to 14.5 hours of time wasted. Not attending cost NHS £160 approx. Please call the surgery on  0208 743 1511 to cancel or rearrange

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Test Results

Please call between 12 noon and 1.00pm only to enquire about your test results as our reception staff will have more time to deal with your request between these times and a GP is available to speak to if necessary.

Repeat Prescriptions

You can request repeat prescription using the link below. This is the preferred method of requesting repeat medication. You must obtain a login and password from reception before you can use this service. Photo ID is required for this which we will take a copy of.

Please contact reception for more details.

A new way to get your medicines: click here to read about the Electronic Prescription Service


greenpillsRepeat of regular prescriptions may be requested using the counterfoil on your prescription. It is regretted that requests for repeat prescriptions cannot normally be accepted by telephone except for housebound patients. Please request the prescription in writing and if you wish the prescription to be posted please include a stamped addressed envelope.

You should allow 2 working days for processing.

Please ask if you have not been told how long repeat prescriptions can be issued without seeing the doctor or nurse for review.

If you run out of medication outside normal hours (that is after 6pm or on a Sunday) you will find chemists that are open where you can cash a prescription.

If you do not have a prescription, your usual chemist who has your details on computer, will dispense enough to tide you over until you get a new prescription.

If your usual chemist is closed then any pharmacy that is open will dispense medication to tide you over if you have the repeat prescription counterfoil (the white half of the form).

If you do not have your counterfoils then take the empty box(es) or bottle(s) with you to show to the pharmacist together with a photo-ID if you have one.

If your medication is on the controlled drugs list you will not be able to get a supply from a chemist without a proper prescription, and you should phone the out of hour’s service.

If you require the ‘morning after’ pill you can purchase this from a pharmacy. Some Pharmacies in Hammersmith & Fulham will provide the 'morning-after' pill free of charge.

pdfPatients' Prescribing Leaflet

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