We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please complete all the fields in the form below.
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance.
What is a Patient Participation?
Explanation:
The aim of the group is for a selection of patients and practice staff to meet voluntarily at regular intervals to decide ways of making a positive contribution to the services and facilities offered by the practice. The group is not a forum to discuss the medical needs or concerns of individuals. The group is also a place where policies could be explained or where general NHS funding issues could be clarified.
Objectives:
- To develop a communication between patients and the practice.
- To explore new service requirements.
- To make the practice better for you and others.
Purpose of the Patient Participation Group:
- To give staff and patients the opportunity to discuss topics of mutual interest in their practice.
- To provide the means for patients to make positive suggestions to the practice about healthcare.
- To encourage health education activities within the practice.
- To develop self help projects to meet the needs of fellow patients.
- To act as a representative group that can be called upon to influence the local provision of Health and Social Care.
No special skills are required – just some time and an interest in fellow patients.
How can you help?
By joining our group – This can be in person or by email.
Voluntary Activities – Prescription Service for the housebound, interpreting service for patients, establishing a Carers’ Group or establishing local translators.
Information – Communications between patients and surgery staff, contributions to the information to update on website.
Representation for Local Healthcare – Acting as a representative group that can be called upon to influence the local provision of health and social care.
Health Promotion – Healthy walks, cycle training.
Contact the Patient Group
Contact the Patient Participation Group to join, or with any suggestions, comments and feedback for the forum meetings by completing the below form.
