Read our practice policies on these pages.
Accessibility
Accessibility statement for The New Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...
Chaperones
The Surgery prides itself in maintaining professional standards. For certain examinations during consultations an impartial observer (a “Chaperone”) can be requested. This impartial observer will be a practice Nurse or...
Complaints policy
How to complain We aim to resolve any complaints and concerns easily and quickly, and if possible at the time they arise with the person concerned. If your complaint or...
Infection Control Statement
We aim to keep our surgery clean and tidy and offer a safe environment to our patients and staff. We are proud of our modern, purpose built Practice and endeavour...
New Patient Policy
Where it is clinically appropriate and practical to register, we now accept new registration from patients who work in the local area but reside outside of our registration area. Patients...
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Safeguarding adults and children
Vulnerable adults Introduction The purpose of this document is to set out the policy of the Practice in relation to the protection of vulnerable adults. Further guidance may be available...
Violent or abusive behaviour
Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...
Date published: 20th September, 2023
Date last updated: 21st September, 2023